Repairs handled. Maintenance coordinated. Your property looked after.
Our property-care project team gives landlord partners a clear route for reporting, assessing and coordinating repairs—helping protect the asset and reduce avoidable disruption.
Practical property care
When an issue is identified by a guest, cleaner, inspection or landlord, we can log it, assess priority, coordinate access and arrange the appropriate trade or specialist. Where regulated work is required, it should be completed by suitably qualified and, where applicable, registered contractors.
- Routine repairs and defect reporting
- Plumbing, heating and electrical coordination
- Locks, doors, fixtures and minor joinery
- Decoration and refresh works between stays
- Appliance and furniture issues
- Damage reporting with photographs
- Emergency issue escalation
- Planned maintenance and property improvement projects
Landlord approval, spending limits and responsibilities should be agreed in the management or property agreement. Safety-critical or regulated work is referred to appropriately qualified contractors.
How an issue moves
Tell us what needs attention.
Use this form for a repair, maintenance concern or improvement request relating to a C.O.G managed property.